1. Introduction

Welcome to shop-futbolas. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and contact information (email, phone, address)
Account credentials (username, password)
Payment information (billing address, payment method details)
Order history and preferences
Communication records with our customer service

2.2 Technical Information

IP address and browser information
Device information and operating system
Website usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling your orders
Managing your account and providing customer support
Sending order confirmations and updates
Improving our website and services
Marketing communications (with your consent)
Preventing fraud and ensuring security
Complying with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

Contract performance: To fulfill orders and provide services
Legitimate interests: To improve our services and prevent fraud
Consent: For marketing communications and non-essential cookies
Legal obligation: To comply with tax and accounting requirements

5. Information Sharing

We may share your information with:

Service providers: Payment processors, shipping companies, hosting providers
Legal authorities: When required by law or to protect our rights
Business transfers: In case of merger, acquisition, or asset sale

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure servers and regular security updates
Access controls and staff training
Regular security assessments

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account information is typically retained for 7 years after account closure for legal and tax purposes.

8. Your Rights

Under GDPR, you have the following rights:

Right of access: Request copies of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your data ("right to be forgotten")
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a portable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

9. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

For more information about cookies, please see our Cookie Policy.

10. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers are protected by appropriate safeguards, such as adequacy decisions or standard contractual clauses.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

Privacy Policy